Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
Travel Dates: 14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: sparkling wine breakfast, 25% discount on spa, and more.

Free Perks Inclusions include:

  • One bottle of wine/sparkling wine, rum or tequila (per room /per stay).
  • 25% Discount on Spa Services (one per person/ per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restriction may apply on eligible Romantic Dinner Packages or Spa Services. All services should be arranged with the Concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added value’s are not combinable with same added value’s of other promotions. 

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room: gift beach bag, complimentary massage, sunset tour, and more.

Free Perks Inclusions include:

  • One bottle of wine/sparkling wine, rum or tequila (per room /per stay).
  • 25% Discount on Spa Services (one per person/ per stay)** (Max of 2 per room.).
  • One in-room family breakfast or sparkling wine breakfast (per room/per stay).
  • Gift Beach Bag 1 per room.
  • Complimentary 20 min Thalasso massage per room. Max of 2 per room.
  • A sunset tour 1 time during the stay  (subject to weather conditions, max 16 people).
  • A plate of cheeses and cold meats on first night.

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restriction may apply on eligible Romantic Dinner Packages or Spa Services. All services should be arranged with the Concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added value’s are not combinable with same added value’s of other promotions. 

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 33%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 26 Feb 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Guest will receive a Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Applicable Dates:
Booking Dates: 02 May 2024 to 31 Dec 9999
Travel Dates: 02 May 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

Receive $200 in resort coupons to enhance your stay.

Guests will receive $200 in Resort Coupons per room, per stay.

Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.

Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.

Redemption information will be provided by the hotel at check-in.

Important Notice: This entire offer is based on availability and can be modified or closed out at any time.


Applicable Dates:
Booking Dates: 23 Jun 2020 to 31 Dec 9999
Travel Dates: 23 Jun 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Endless Privileges® inclusions during your stay.

The inclusive program includes the following amenities:

  • Gourmet à la carte dining options with an assortment of organic food and beverage selections
  • Bottle of sparkling wine and fresh fruit daily 
  • Limitless international and domestic top-shelf spirits
  • Graciously appointed and luxuriously equipped suites
  • Twice daily refreshed in-suite mini-bar
  • 24-hour concierge services
  • Private in-suite dining (Limited availability from 7am-11pm)
  • Maid service three times daily
  • Complimentary, unlimited worldwide calling
  • Complimentary Wi-Fi
  • Luxurious Bvlgari® bath amenities
  • Welcome bottle of tequila or rum
  • Complimentary 24-hour laundry service
  • Complimentary 20-minute wellness experience or fitness consultation
  • Complimentary 20-minute Thalassotherapy treatment
  • Complimentary handmade beach bag by “Amor a la Niñez, AC, a non-profit organization and the only learning center on Isla Mujeres for children with special needs  
  • Entertainment activities with an emphasis on culture, art and education

 

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 16 May 2018 to 31 Dec 9999
Travel Dates: 16 May 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Beach and Poolside Snacks
    Beach and poolside snacks are served throughout the day. Enjoy a variety of exquisite a la carte snack specialties while taking in a perfect view of the Caribbean Sea and Cancun skyline. Traditional dishes feature flavors of Isla Mujeres cuisine
  • Casa Rolandi

    Casa Rolandi is synonymous with gourmet tradition in Cancun and Isla Mujeres. Guests can enjoy specialties of Swiss-Northern Italian cuisine cooked in a firewood oven. 

    Casa Rolandi and its bar have sweeping views of the ocean. Live music performances delight guests during dinner.

  • Le Metissage*

    Guests will enjoy a delectable fusions cuisine mixing Mexican and French flavors. Chef Daniele Müller indulges guests with dishes inspired and learned directly from Paul Bocuse, world famous creator of Nouvelle Cuisine. Enjoy a 7-course tasting menu with house wine pairings. Upgraded wine pairing selected by sommelier available for an additional cost.

    *Open Friday, Saturday and Sunday.

  • Romantic Dining Experience
    Add that extra touch of romance for a honeymoon, wedding anniversary or special dinner with a sweetheart or friend. Guests enjoy a spectacular private dinner with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
  • Various Bars / Lounges

    - Casa Rolandi Bar 

    - Lobby Bar

    - Rooftop Bar

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • COVID test onsite
  • Jacuzzi
  • Laundry/Valet service†
  • Lobby
  • Medical Facilities Service†
  • Restaurant
  • Spa†
  • Tour/sightseeing desk†
Off-Site Amenities
  • Conference Suite†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Kayaking †
  • Sailing †
  • Scuba diving †
  • Spa †
    At Zoetry Villa Rolandi we take a unique approach to massage therapy. Each specialized massage is individually tailored to your specific body. Our highly trained staff of professional massage therapists will identify your needs, problem areas and contraindications in order to tailor a unique massage protocol based on Swedish, deep tissue, sport or lymphatic drainage. 

    Our Thalasso Spa offers guests a wide range of treatments that create an utterly relaxing and tranquil spa experience, including thalassotherapy, massage, facial and beauty treatments.
Off-Site Recreation
  • Bike trail †
    Enjoy a thrilling bike tour to the Temple of Ixchel.
  • Golf †
Off-Site Attraction
  • Whale Shark Tour
    60 minutes from the Hotel. 
    Every summer, the warm waters of Isla Mujeres and the Caribbean Sea receive a special guest: the Whale Shark.
    These marine giants arrive in the Yucatan Peninsula, rich in nutrients and the ideal place to feed. However, this
    phenomenon doesn’t occur throughout the entire year – sighting season is May through late August. Tour leaves from Isla Mujeres, goes into open waters and may take up to five hours.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 2270 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ***RENOVATION UPDATE*** Zoetry Villa Rolandi

    The photos were taken October 12th, 2024. Complete renovation was projected to be complete during December 2024. Unfortunately, construction is going much slower than anticipated. Guests were originally permitted to book from December to April, but based on the current rate of remodeling, the work is now projected to be complete after April 2025. My personal guess for those booked December through April is a vacation relocation to Secrets Playa Blanca Costa Mujeres. Secrets Playa Blanca is on par with Zoetry for food and drink quality and nice accommodations. I stayed at Secrets Playa Blanca early September and very much enjoyed the vacation. Obviously if Secrets Playa Blanca is at capacity, another resort will need to be utilized. If you are booked at Zoetry December through April and want to experience this newly remodeled and renovated resort, you might want to delay your booking until later 2025. Otherwise, if you cannot move your time slot, might make sense to cancel and book elsewhere to give you control. Zoetry management is doing all they can to get this renovation right and move it along as quickly as possible, but these delays cannot be avoided.

    Oct 19, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect place

    This place is unbelievably and uniquely fantastic, from the service, to the food and drinks, never disappoints. Hospitality unmatched, there was never an empty drink or unmet need. Seeing the island on a golf cart is a must do. Saulo in the Resturant, and Orlando & Alejandro at the pool will show you what great service truly is.

    May 14, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    ¿MUERTE O AVIVAMIENTO?

     I am the conspiracy theorist. I believe (after they had finished with Zoetry Paraíso!), the group of the Zoetry’s blood-sworn enemies infiltrated the Hyatt’s Management Team, and simply decided to destroy the Only Resort with The Soul- Zoetry Villa Rolandi! The upcoming “innovative remodeling” will destroy everything we have loved through the decades of joyful memories , and incredible stays! The late creator of the resort OBM, must be turning in his grave knowing that everything , from the Italian marble floors to the unique balusters , and stain glass windows WILL BE destroyed. Who needs the pseudo luxury of the unoriginal , and so commonplace modern interior designs that everybody tries to copy??? Yes, the resort needs some face lift! However, it doesn’t need the heart, the brain, and the liver transplants!!!! We stayed in the beginning of May, and the upcoming changes, that are so tangible now-made us sad! The service is still top notch! The food is simply heavenly! And the empty beach was my “dream come true”!!! The Waiter Extraordinaire The unique qualities of Jorge Alberto Lazaro Lopez have PERMANENTLY placed him on the pedestal of The Greatest Waiter we have ever met! Our Personal Guide, Sommelier, Bartender- these are just a few of his many “specialties” we observed . Add the consistently delicious Menue- and you will understand why I would choose to sleep in the tent ⛺️ across the front entrance of Zoetry, and still dine at Casa Rolandi when the apocalyptic destruction commenced!!! Jorge epitomized the Ideal Waiter , and everyone should learn from him! Now, I will introduce you to the precious,wonderful people that assisted us , and made our days extremely comfortable : Eligió Caamal, Front Desk- welcomed us on arrival , and assisted every single day with inimitable sincerity! We broke the handle of one of our carry-on bags at the airport. I thought, it was the end of the world! Came to the resort, and the Magic Man Eligió asked the Genie 🧞‍♂️ Mr. Jonathan Aguirre to take a look at it… and…bam 💥 - Jonathan fixed it within 30 minutes!!! Roberto Martinez , IT System Manager- the Real Guru of Internet 🛜! He is phenomenal 😊, and can connect even your carry-on to the television! Bravo, Roberto! We salute the Casa Rolandi managers Saulo Rosette and Gerardo Burgueño for the utmost attention, and incredible , genuine care! Great Team Leaders! Bravo! Other amazing , hardworking people whose skills and efforts we noticed and deeply appreciated: Emanuel Pacheco - busboy Jabbar Paz-Burgos.. Beach Waiter Ariana Burgos …waiter Le Metissage Carlos Tuz ….waiter Alejandro Gutierrez … assistant waiter Magda Lazaro…waiter(love you, Magda!!) Cándida Rossel …assistant waiter Do you want the beach umbrella to appear as soon as your toes touch the sand? Have you ever seen the beach towels flying like the magic carpets, and landing on your lounge chairs as soon as you lifted your eyes?? Enter the King of the Beach- Mr. Antonio Jesus Ake Tu- The Ultimate Lifeguard! He makes it all happen!! Last, but certainly not least: As the founding member of the UVC, I declare with authority that we have never met the UVC representative that could , even remotely, be compared to Mr. JOSE LUIS ARENAS! I called him the UVC from Mars! I only wish the vast majority of the reps from the Club scale back their obnoxious arrogance, and learn from Jose Luis the True Way of assisting members with sincerity and professionalism. Bravo, Jose Luis! You gave us hope!

    May 11, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Gorgeous resort

    Couples vacation and this resort did not disappoint!! Everyone was so friendly! We will definitely visit again!!

    May 06, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Not fair

    Hugely disappointed Zoetry cancelled our dream vacation one month before arrival for renovations. We have been anticipating this vacation for months. Maybe planning renovations ahead and not booking those months would have spared us this disappointment.

    May 04, 2024
Hotel Advisories
  • AdvisoryImportant Information For Our Guests: Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryTRANSFERS - IMPORTANT NOTES • Transfers must be purchased between the airport and the ferry dock. • Boat transfers between the ferry dock and hotel are included with your stay. • AM Star (transfer company) will work with the hotel to arrange the boat transfers between the ferry dock and hotel.
  • AdvisoryZoëtry Villa Rolandi Isla Mujeres Cancun is now expected to reopen May 1, 2025. Please note that guests and members with existing bookings through April 30, 2025.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319