Hotel Promotions
Free perks– CHIC Cabaret & Restaurant, save $60 per person.
  • Palladium’s Chic Cabaret will be offered for Free, providing a unique and memorable experience! Valid once per stay.  Valid for 2 adults. 
  • Dinner can be arranged during check-in or directly through the butler team. They will assist guests in selecting the available days. 
  • Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
  • Palladium’s legendary Chic Cabaret or Bravo Dinner & Dancing or Lobster Dinner will be offered for Free based on hotel and room category, providing a unique and memorable experience! Valid once per stay.  Valid for 2 adults. 
  • Added values can be arranged during their check-in or directly through the butler team. They will assist guests in selecting the available days. 
  • Show availability varies by destination and occupancy, however, the venues do not close. Upon arrival, the Palladium team will provide guests with the available options and confirm the best day for their experience
Applicable Dates:
Booking Dates: 01 Jan 2026 to 31 Dec 2026
Travel Dates: 01 Jan 2026 to 31 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy special limited time offer.
The discount is already reflected in the vacation price.

Applicable Dates:
Booking Dates: 22 Jan 2021 onwards
Travel Dates: 22 Jan 2021 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon welcome gift to enhance your stay.
Guests celebrating their honeymoon with us will receive:

• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages

To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.
Applicable Dates:
Booking Dates: 27 Jun 2019 to 31 Dec 2050
Travel Dates: 27 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities.

The All-Inclusive program includes the following amenities:

  • Breakfast, Lunch, Dinner and unlimited snacks at any of the 8 a la carte restaurants on the property as well as the 7 a la carte restaurants at the Grand Palladium Costa Mujeres property
  • Alcoholic and non-alcoholic beverages
  • Free WIFI in all the facilities
  • Non-motorized water sports
  • Entertainment
  • Personalized minibar with special beverages
  • Taxes and Gratuities

Important information: Restrictions may apply. Redemption information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 25 Jun 2019 to 31 Dec 2050
Travel Dates: 25 Jun 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Capricho
    International restaurant with self-service themed stations and show cooking.
  • Chic Caberet
    This venue requires a reservation and an additional fee payable directly to the hotel

    A delicious show. A spectacular dinner.

    Lights. Camera. Action! It’s time for Chic Cabaret. Prepare yourself for a delicious night-out with the stars as you make a toast to the best tunes of the century. Enjoy a party of flavors as you let our dancers, acrobats and timeless soundtrack carry you on a journey through the most unforgettable moments in history: from the 50’s to the present and everything in between, with of course some Latin beats thrown into the mix. Surprise your senses with an unparalleled combination of flavors and gripping performances at a dinner-show that will leave you breathless. And when the curtains close, that only means one thing…the after party has begun!
  • El Gaucho
    Argentinean steakhouse with the best cuts from the grill.
  • Helios
    Ibiza-inspired beachfront restaurant with fresh fish and rich rice dishes.
  • La Boheme

    A romantic atmosphere offering sophisticated cuisine from France.

  • Tapeo
    Traditional Spanish tapas and pinchos with a modern twist and the most extensive selection of Spanish wines.
OffSite Dining
  • Various Bars / Lounges
    15 uniquely themed bars are available, including a swim-up bar, beach bar, a sports bar, lobby and waiting bars, and even a sky bar.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Bell staff/porter
  • Children not allowed
  • Complimentary wireless internet
  • Concierge desk
  • Exercise gym
  • Pool
  • Sauna
  • Spa†
  • Whirlpool
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Celebrate those special moments at this beach side resort, ideal for weddings, honeymoons and vow renewals. This resort offers personalized wedding packages and a number of event services, a romantic gazebo overlooking the Caribbean Sea, tropical gardens, as well as a variety of multi-function rooms that are uniquely decorated for the occasion.

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Non-Motorized Water Sports
    Including stand-up paddle board.
  • Pool
  • Spa †
    Zentropia Palladium Wellness & Spa offers you the perfect balance between body, mind and soul. A luxury spa and wellness centre where all kind of treatments are on offer. With more than 4740 m2, distributed over two floors, its space is devoted to relax and wellbeing. Zentropia Palladium Wellness & Spa features rooms for different aesthetic treatments for the face and body, massages, a relaxation zone, waterfalls, a foot bath with stones, hot and cold hydromassage baths, a sensation shower, dry and humid saunas and an ice room.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 15624 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The trip i got engaged on

    I was surprised by my finance with. Beautiful ring. The staff went above and beyond to celebrate our engagement. Staff was super friendly and caring we were gifted a couples massage that was absolutely amazing. So relaxing.

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great resort, great service, above average resort food.

    No complaints about my stay. From arrival, the butler service, room service and the grounds everything was great. The food was a pleasant surprise because I have low expectations for all inclusive resort meals. Of course it wasn't authentic Mexican cuisine, but it was better than the average resort. I definitely would stay at this hotel again.

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun, beautiful accommodations, great tennis facilities, and wonderful staff

    Some friends and I came to TRS coral to visit the Nadal Academy and enjoy a friends vacation. We had a fabulous trip. Eduardo and Christopher, our butlers, made our experience seamless. We were spoiled and could not have had a better experience

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful Stay

    I highly recommend this resort hotel as the staff, food, beach pool etc are very wonderful and beautiful. The butler's were always there when needed and the room service staff were very polite and warming. I felt very comfortable and at home at the hotel.

    Jan 14, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Stephany an incredible waitress also the gentleman that made our crêpes flam boy for dessert was also amazing.

    Stephanie was an amazing waitress chef Soto was also incredible in the gentleman that did our flam boy crêpes did an amazing job. My wife had the orange duck and I had the rack of lamb. Both were delicious.

    Jan 13, 2026
Hotel Advisories
  • AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $33.94 Mexican Pesos (approx. $1.65 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. Payable at check-in.
  • AdvisoryIn order to attend the Chic Cabaret Show additional fee's apply. The hotel can provide the current fee at check-in.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • Minimum Guest Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


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Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319