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Blvd. Kukulcan Km 14.5, Zona Hotelera  
Cancun, QR 77500
MEXICO

4.5 of 5 stars

TripAdvisor Traveler Rating

Based on 9534 reviews
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Additional Values

To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun's Hotel Zone, the hotel pays homage to a lifestyle of excess – a 12-story marvel that sparkles against the brilliance of the white sand beach and the Caribbean Sea. 601 stylish guest rooms are ready to indulge, including Hard Rock's signature Rock Star Suites, each with panoramic views of the ocean or lagoon and private balconies to enjoy the cool tropical breeze. Hard Rock Hotel Cancun's renewed facilities and amenities also boast five acclaimed international restaurants, five bars and lounges, a spa with outdoor palapa-style massage areas, an expansive poolscape, authentic memorabilia from international and local music artists and meeting facilities to the tune of a 16,408 sq. ft. convention center. All this plus unsurpassed service within an exclusive waterfront experience which is second to none. Outside, the hotel is just a short stroll from Cancun's main shopping and entertainment attractions…perfect for rock and roll royalty that are used to having everything at their fingertips. It's almost time to see the show in Cancun.
Location: Cancun - Beach
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • ATM/Cash machine
  • Babysitting†
  • Baggage hold
  • Beachfront
  • Bell staff/porter
  • Business services
  • Children programs†
  • Concierge desk
† Fees may apply

Deluxe View

View: Limited

Bedding: 1 King or 2 double beds - based on availability, requests not guaranteed

Occupancy limits: 4 adults, 3 children, 5 total

A maximum of 3 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult.

Please note when 4 adults are booked no children will be allowed to stay in the room.

Additional amenities: Liquor dispenser and 24-hour room service

You have officially arrived. Our suites are designed for rock stars used to getting the best. Over the top? Accommodate every member of your entourage.

Deluxe Gold King

View: Lagoon

Bedding: 1 King bed

Occupancy limits: 2 adults, 1 child, 3 total

A maximum of 1 child through the age of 3 stay free in existing beds when sharing a room with at least 1 adult.

Additional amenities: Liquor dispenser and 24-hour room service

Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our king bed.

Deluxe Gold Double

View: Lagoon

Bedding: 2 Double beds

Occupancy limits: 4 adults, 3 children, 5 total

A maximum of 3 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult.

Please note when 4 adults are booked no children will be allowed to stay in the room.

Additional amenities: Liquor dispenser and 24-hour room service

Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our double beds.

Deluxe Platinum King

View: Ocean

Bedding: 1 King bed

Occupancy limits: 2 adults, 1 children, 3 total.

A maximum of 1 child through the age of 3 stay free in existing beds when sharing a room with at least 1 adult.

Additional amenities: Liquor dispenser and 24-hour room service

We really set the stage with this one – without all the lasers and pyrotechnics, that is.

Deluxe Platinum Double

View: Ocean

Bedding: 2 Double beds

Occupancy limits: 4 adults, 3 children, 4 total

A maximum of 3 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult.

Please note when 4 adults are booked no children will be allowed to stay in the room.

Additional amenities: Liquor dispenser and 24-hour room service

We really set the stage with this one – without all the lasers and pyrotechnics, that is.

Deluxe Diamond

View: Ocean

Bedding: 1 King bed

Occupancy limits: 2 adults, 0 children, 2 total

Children are not allowed to stay in this room category.

Additional amenities: Liquor dispenser, Exclusive beach bag (one per room/per stay), 24-hour room service from select restaurant menus, Nightly Petit Fours, Pillow menu, and Aromatherapy.

Let's amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from our exclusive restaurant and late-night pillow menu.

Deluxe Family

View: Lagoon

Bedding: Master Bedroom has 1 king bed and second bedroom has 2 double beds.

Occupancy limits: 6 adults, 5 children, 6 total

A maximum of 5 children through the age of 3 stay free in existing beds when sharing a room with at least 1 adult.

Important Information For Our Guests: Guests booking in any of the Family categories must have a minimum of 1 child (age 4 through 17) in the room. Any "adult only" reservations will not be honored.

Additional amenities: Liquor dispenser, 24-hour room service (special kid’s menu), In-room family guide with activities schedule, Kids beach toys, and Family welcome amenities.

Rolling with an entourage means you're going to need a few things to keep the band together – so we've included it all.

RRL Deluxe Platinum King Bed


View: Ocean

Rock Royalty Level Deluxe Platinum King Bed

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total

Children are not allowed to stay in this room category.

Additional amenities: Rock Royalty Personal Assistant, Express luggage delivery, Complimentary Shoe Shine, Nightly Petit Fours, Aromatherapy and Pillow Menu, Access to Rock Royalty areas on the pool, lounge and beach, VIP Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Complimentary beach bag (1 per room/per stay), Premium Liquor dispenser, and 24-hour room service – select a la carte menu.

You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed.

Rock Star Suite

Occupancy limits: 4 adults, 0 children, 4 total

Cancellation Policies

  • Cancellation Deadline:   30 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(12/24/2016 - 12/21/2018)
† Fees may apply

Ciao

International/ Italian a la carte service. International breakfast, dinner: Italian a la carte.

  • Cuisine: International, Italian
  • Type: Buffet
  • Meals: Breakfast, Dinner
  • Attire: Casual Elegance.

Frida

Mexican a la carte.

  • Type: Buffet
  • Meals: Dinner, Lunch
  • Attire: Casual

Ipanema

Brazilian grill. Dinner a la carte.

  • Cuisine: Brazilian
  • Meals: Dinner

Pizzeto

Dig into brick-oven style pizza that's piping hot and crispy at Pizzeto.


The Market

  • Cuisine: International
  • Type: Buffet
  • Meals: Breakfast, Dinner, Lunch
  • Attire: Casual

Varioius Bars and Lounges

-Smash Bar                                                              -Dive Bar                                                                 -Float Bar Pool Bar                                                   -Bunker Bar                                                            -Splash Bar

  • Type: Bar/lounge

Zen

Asiatic a la carte. Teppanyaki tables.

  • Attire: Wet or uncovered swimwear not allowed.

  • Billiards†
  • Children's program†

    Kids Club (ages 4-17)


  • Fitness center on-site†
  • Nightclubs†
  • Pool†
    Freestyle pool with a section for children and pool with hidrojets.
  • Spa†
  • Tennis court†
    There are two lighted tennis courts.
† Fees may apply

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