Exclusive Amenities!

Guests will receive:

*Express Check-in
*Preferred room assignment and location at the time of check-in
*Free room upgrade (based on availability)
*VIP bracelet
*Fruit plate or similar in room
*Bottle of Rum or Tequila upon arrival
*15% discount on ALL spa treatments or services

Important Information: Additional details will be provided by the hotel at check-in.

Applicable promotions will display with your room selection. Some restrictions may apply.

Tribute to George Strait Concert

All guests staying in our Riviera Maya complex will have complimentary access to the Tribute to George Strait concert featuring Mr. Derek Spence. A total of 4 shows over 4 nights will be available for viewing.

Important Information: Hotel will provide additional information at check-in. 

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $1,250 Resort Credit Included!

Guests will receive a voucher booklet valid for up to $1,250 per room/per stay in discounts on products and services.

Important information: The Resort Credit amount of $1,250.00 represents the maximum in discounts that is available to guests.  A description of the products and services available can be obtained by contacting the hotel prior to your visit, and further information will be provided at check-in.  Promotions, prices, and applicable services subject to change without notice.  Resort credit cannot be redeemed for cash, products or merchandise.  No cash reimbursement for unused credits.  All services require a reservation at least 24 hours in advance and voucher must be presented at the participating location.  Voucher will not be replaced in the event of loss or theft.   Restrictions may apply.

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $1,500 Resort Credit Included!

Guests will receive a voucher booklet valid for up to $1,500 per room/per stay in discounts on products and services.

Important information: The Resort Credit amount of $1,500.00 represents the maximum in discounts that is available to guests.  A description of the products and services available can be obtained by contacting the hotel prior to your visit, and further information will be provided at check-in.  Promotions, prices, and applicable services subject to change without notice.  Resort credit cannot be redeemed for cash, products or merchandise.  No cash reimbursement for unused credits.  All services require a reservation at least 24 hours in advance and voucher must be presented at the participating location.  Voucher will not be replaced in the event of loss or theft.   Restrictions may apply.

Applicable promotions will display with your room selection. Some restrictions may apply.

Up to $400 Resort Credit Included!

Guests will receive a voucher booklet valid for up to $400 per room/per stay in discounts on products and services.

Important information: The Resort Credit amount of $400.00 represents the maximum in discounts that is available to guests.  A description of the products and services available can be obtained by contacting the hotel prior to your visit, and further information will be provided at check-in.  Promotions, prices, and applicable services subject to change without notice.  Resort credit cannot be redeemed for cash, products or merchandise.  No cash reimbursement for unused credits.  All services require a reservation at least 24 hours in advance and voucher must be presented at the participating location.  Voucher will not be replaced in the event of loss or theft.   Restrictions may apply.

Applicable promotions will display with your room selection. Some restrictions may apply.

Spa Amenities

Guests have free access to the hydrotherapy facilities/wet area of the Zentropia Palladium Spa & Wellness

Applicable promotions will display with your room selection. Some restrictions may apply.

Spa Amenities $35 Value!

Guests have free access to the hydrotheraphy facilities/wet area of the Zentropia Palladium Spa & Wellness

Applicable promotions will display with your room selection. Some restrictions may apply.

Exclusive Services

In addition to the All Inclusive Amenities shared by guests of the Palladium complex, guests of The Royal Suites Yucatan will receive the following exclusive services:

-Private check-in
-Private pool
-Pool bar with international and premium drinks
-Private lounge and reception with air conditioning
-Exclusive lobby bar with international and premium drinks
-Free basic Wi-fi throughout the complex and in-room (premium wi-fi at additional charge)
-Room service
-Unlimited dinnings at the a la carte restaurants (reservations required)
-Exclusive beach area with waiter service
-Butler service
-Bottles of liquor in the room, refilled every 7 days
-Turndown service

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive gifts in room upon arrival,  free room upgrade (subject to availability), and late checkout.

To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Valid 2 months from actual date of marriage. Proof of marriage must be provided at check-in.

Applicable promotions will display with your room selection. Some restrictions may apply.

Honeymoon Welcome Gift

Guests celebrating their honeymoon with us will receive:

• Free room upgrade (subject to availability)
• Fruit basket with bottle of champagne
• 15% discount on massages
• One $400 Resort Credit coupon per room

To receive this offer, just enter "Honeymooners" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage must be provided at check-in.

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges

Guests staying at The Royal Suites Yucatan have full access to the neighboring Palladium resort facilities:


Grand Palladium Colonial Resort and Spa
Grand Palladium Kantenah Resort and Spa
Grand Palladium White Sands Resort and Spa
Grand Palladium Riviera Resort and Spa

Applicable promotions will display with your room selection. Some restrictions may apply.

Exchange Privileges

Guests staying at The Royal Suites Yucatan have full access to the neighboring Palladium resort facilities:


Grand Palladium Colonial Resort and Spa
Grand Palladium Kantenah Resort and Spa
Grand Palladium White Sands Resort and Spa
Grand Palladium Riviera Resort and Spa

Applicable promotions will display with your room selection. Some restrictions may apply.

All Inclusive Amenities

The all-inclusive program includes the following amenities:

• All meals and snacks
• Unlimited local and international beverages, including in-room minibar (restocked daily).
• Non-motorized water sports.
• Daily activities and entertainment.
• Fitness Center
• Taxes and Gratuities

Important Information:  Redemption information will be provided by the hotel at check-in.

Applicable promotions will display with your room selection. Some restrictions may apply.