Vacation protection

Premier Vacation Protection: For some peace of mind
Our Premier Vacation Protection gives some peace of mind, before and during travel.

Here are all the great protections you'll receive:

Section I—Provided by United Vacations

Cancel or change your vacation at any time without fees, guarantee our lowest price on select vacations, receive during-travel coverage and more.

  • Cancel for any reason:
    You may cancel for any reason prior to departure and receive a full refund less the cost of the Premier Vacation Protection. This reimbursement even includes normally non-refundable airfares and the refund is always made back on the original form of payment.
  • United Vacations price guarantee:
    Guarantees the lowest price on the vacation booking. If the price of the hotel on your United Vacations Package drops after booking the reservation, just let us know and we'll adjust the reservation to the lower price. ​Valid on US origins to Mexico, Caribbean, Hawaii and Central America vacations. More details opens link in new window
  • No revision fees:
    Need to make a change? No problem. Any revision fees for the first instance are covered, including hotel, airline, and any United Vacations penalties, so you won't be charged additional fees to make a change to your reservation. More details opens link in new window
  • Reduced deposit:
    Enjoy an even lower deposit to secure your vacation package. More details

Section II -Post-Departure Travel Insurance Benefits underwritten by Transamerica Casualty Insurance Company

  • Trip interruption:
    Reimburses (up to the total trip cost) unused hotel arrangements, plus additional costs to change or purchase a new airline ticket if you can't travel due to circumstances such as illness or injury to you, a family member, or traveling companion; jury duty; subpoena; or a traffic accident on the way to the airport.
  • Travel delay:
    Reimburses additional transportation costs or unused hotel arrangements should your flight be delayed 12 or more hours due to weather, strike, or other job action, or equipment failure of a common air carrier. The plan reimburses you up to $500 ($250 per day) for the unused portion of your trip, additional accommodations, meals, and “catch up” transportation expenses.
  • Emergency evacuation:
    Arranges and pre-pays the cost of emergency medical transportation if a serious illness or injury occurs during your vacation that requires medical evacuation up to $25,000.
  • Medical expense:
    Reimburses medical costs should you incur hospital charges or other medical bills as a result of an illness or injury during your vacation up to $20,000 Accident and $20,000 Sickness.
  • Baggage/personal property reimbursement:
    Reimburses you for baggage or items lost, stolen, or damaged during your vacation up to $1,000.
  • Baggage delay reimbursement:
    Reimburses you for the purchase of necessary personal items if your bags are delayed by the airline for 24 hours or longer. The plan covers you for the purchase of necessary items up to $300 in the event your luggage is delayed by an air common carrier for more than 24 hours en route to your vacation up to $300.
  • Travel accident protection:
    Accidental death and dismemberment coverage in the event of loss of life or limb while flying up to $20,000.

Prices

Premier Vacation Protection

US cities & Canada

Mexico, Caribbean, Hawaii, Central America

 now-12/17/16, 1/1-12/17/17

1-4 Nights

5+ Nights

1-4 Nights

5+ Nights

Hotel-Only Vacations

$39.99

$69.99

$59.99

$89.99

Air-Inclusive Vacations

$69.99

$99.99

$79.99

$124.99

Premier Vacation Protection

US cities & Canada

Mexico, Caribbean, Hawaii, Central America

12/18-12/31/16, 12/18-12/31/17

1-4 Nights

5+ Nights

1-4 Nights

5+ Nights

Hotel-Only Vacations

$39.99

$69.99

$89.99

$119.99

Air-Inclusive Vacations

$69.99

$99.99

$109.99

$154.99


Kids ages 2 to 17 are half price and infants are covered under parents' policies when all adults buy full coverage.

Standard Vacation Protection (including a cancel for any reason upgrade) is available via our Customer Care Center for all other international destinations. You can contact them at 888-854-3899 up to 24 hours after your initial payment to have the protection added. For a summary of the benefits and services available with vacation packages, please review the Standard Vacation Protection Description of Coverage opens link in new window.

How to purchase Premier Vacation Protection:
While you are building your vacation, you can select Premier Vacation Protection from the add-ons menu under Travel Protection. You may also add it during the first step of your check-out process in the Travel Protection section.

Important note: You can purchase travel protection only during the booking process online. You may add travel protection to your reservation up to 7 days after initial deposit by calling your travel agent or United Vacations at 888-854-3899. Travel protection must be added prior to final payment.

Additional notes:

  • Refunds for cancellation will come from United Vacations.
  • United Vacations must be notified of the cancellation prior to airport check-in in order to be eligible for a refund. Contact your travel agent or United Vacations at 888-854-3899.
  • The following items are not covered under Premier Vacation Protection:
    • No show situations where the traveler does not check in and denied boarding situations are not covered.
    • Air not purchased from United Vacations.
    • If the number of individuals occupying a room decreases, the remaining travelers will be responsible for additional costs incurred as a result of a change in the per-person occupancy rate.
    • Nonrefundable travel agent fees may be included in your package price. Please consult your travel agent.

To obtain a cancellation refund provided by United Vacations:
Please contact the United Vacations reservation department directly at 888-854-3899 if you need assistance to cancel your reservation. All cancellations must be confirmed by United Vacations' reservations department prior to departure.

Once the cancellation is made before travel, a written request must be submitted to:

Attention: Refunds
8969 N. Port Washington Rd.
Milwaukee, WI 53201-1460

or via fax at (414) 934-1239
Attention: Refunds
A refund will be processed, less the cost of Vacation Protection to the original form of payment.

For a summary of the during travel insurance benefits and services available with vacation packages, please review the Premier Vacation Protection Description of Coverage opens link in new window.

For details on how to report or file a claim, please refer to the information provided above in the description of Travel Insurance benefits based on the coverage you have purchased.

Price guarantee details (provided by United Vacations):

  • If the price of your United Vacations package goes down after making the vacation booking, Premier Vacation Protection entitles you to receive the lowest price on the hotel portion of the vacation.
    *Price guarantee not available on groups booked through our group department.
  • The price guarantee applies to Mexico, Caribbean, Hawaii and Central America vacations.
  • If the price does decrease on your United Vacations package, please contact your travel agent or United Vacations at 888-854-3899.
  • The price adjustment must be made to the reservation while the lower United Vacations rate is available in the system.

No revision fees details (provided by United Vacations):

  • If you need to revise any portion of your vacation prior to departure, revision fees will be waived for the first revision instance. If you choose to use your Premier Vacation Protection to waive any revision fees, the coverage may be repurchased and reapplied to the reservation at half of the original price to maintain all the benefits of the vacation protection program.
  • Important note: If you choose to decline repurchasing the Premier Vacation Protection after a revision fee is waived, you will be subject to any subsequent fees for any further revisions or cancellations and will no longer have any of the benefits previously offered with the Premier Vacation Protection.
  • To repurchase Premier Vacation Protection at the reduced rate, contact your travel agent or United Vacations at 888-854-3899.

Reduced Deposit (provided by United Vacations):

  • Enjoy a reduced deposit to secure your vacation package.
  • The deposit for air-inclusive packages with scheduled air is $100 per person. Land only packages require no deposit.
  • Valid when booking 49 days or less prior to departure.
  • The Premier Vacation Protection plan cost is due at the time of deposit.

Questions about Premier Vacation Protection? See our FAQ page

Terms and conditions:

Travel Insurance is underwritten by Transamerica Casualty Insurance Company, Columbus, Ohio; NAIC # 10952 (all states except as otherwise noted) under Policy/Certificate Form series TAHC5000. In CA, HI, NE, NH, PA, TN and TX Policy/Certificate Form series TAHC5100 and TAHC5200. In IL, IN, KS, LA, OH, OR, VT, WA and WY Policy Form #'s TAHC5100IPS and TAHC5200IPS. Certain coverages are under series TAHC6000 and TAH C7000. This is a brief Description of Coverage which outlines benefits and amounts of coverage that may be available to you. If you are a resident of one of the following states (IL, IN, KS, LA, OH, OR, VT, WA and WY), your Policy is provided on an individual form. To obtain a copy of your Individual Policy or Group Certificate for all other states based on your state of residence, or information regarding the insurance premium portion of your plan cost, visit http://www.affinitytravelcert.com opens link in new window or call 1-800-453-4090. Your Individual Policy or Group Certificate will govern the final interpretation of any provision or claim.

This plan was designed and is administered by Aon Affinity. Aon Affinity is the brand name for the brokerage and program administration operations of Affinity Insurance Services, Inc. (TX 13695); (AR 100106022); in CA & MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc. (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency. Affinity Insurance Services is acting as a Managing General Agent as that term is defined in section 626.015(14) of the Florida Insurance Code. As an MGA we are acting on behalf of our carrier partner.